Terms & Conditions
Ordering from Faster Cables is quick and simple. To place an online order, all you need is an Faster Cables online account. Shop for all of your needs and simply add items to your shopping cart by clicking the "Add To Basket" button located in the product listing. Whenever you are ready to finalize your order, just click the "Checkout Now" button in your basket. Select your shipping requirements, enter your billing and shipping information, and then confirm payment information and order completion and you are on your way.
Faster Cables accepts most major Credit Cards, Personal Checks, Paypal, and Net 30 Terms based on credit approval.
At Faster Cables your information is collected on a highly-secured site (SSL 256-bit encryption with 2048-bit CSR encryption) so that you may make purchases without worrying about the safety or security of your information.
Credit Card Orders:
Please note that your “Bill-To” and “Ship-To” addresses must match or be pre-approved on record with your credit card company or your order will be delayed until the information can be verified.
Personal Check / Electronic Funds Transfer (EFT) Orders:
Please note that until the transfer of funds is complete, your order will not be processed. This may take up to four business days. In the event that there is a problem in retrieving funds from your account, this will delay the processing of the order while we attempt to resolve the issue with you.
Cashier’s Check / Money Order:
We are more than happy to accept these forms of payment; however the order will not be processed until the funds are transferred which may take up to 10 business days.
Contact us if you have Questions
2250 Kearney Street
Denver, CO 80207
Alternate Shipping Carriers
At Faster Cables we strive to provide you with the fastest and most cost effective method of shipping, it is for this reason that we reserve the right to ship your order via a different shipping carrier. We do this only to expedite your delivery time or reduce your shipping costs.
Multiple Shipping Locations
Your order may arrive in multiple packages, this happens if we are out of inventory at our main warehouse but have stock in one of our nine retail locations. This is done to expedite your order and avoid any possible delays in shipping your items to you.
We welcome international orders. All international orders are processed using Wire Transfer as the method of payment (Credit Cards are accepted on a case by case basis only). All prices are in US dollars, and all fees and duties associated with orders will not be included in the shipping but will be due to the local customs agency in order to receive the product. Upon placing an order Faster Cables will respond with the Routing Number for the Wire Transfer.
International sales and shipping are subject to approval of Faster Cables management pursuant to domestic and international laws. Please contact our sales department for special international shipping arrangements. In some cases, we will require that you give us your UPS or Fedex account number prior to shipment. Orders shipped to countries outside the US may be subject to customs duties, import taxes and fees levied by the destination country once a shipment reaches your country. Any customs clearance charges must be borne by the purchaser. We are unable to predict what they will be. Customs policies vary widely from country to country. For further information, contact your local customs office. Note: when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
APO/FPO Orders are not subject to these Restrictions.
Faster Cables offers over 4000+ electronic items to help you find everything that you are looking for, and if you do not see the item you are looking for we are only a mouse click or phone call away to request it. Our knowledgeable and friendly staff is always ready to assist you in finding what you are looking for. At Faster Cables we can special order virtually any networking installation products available on the market.
We have prepared this sales tax policy statement to explain to you when and why we collect sales tax on your purchases.
IMPORTANT NOTICE: Even if we do not collect sales tax from you, you may owe sales tax on your purchase. Unless you live in Alaska, Delaware, Montana, New Hampshire, or Oregon, your state most likely requires purchasers to report and pay tax on all purchases that are not taxed at the time of sale. The tax may be reported and paid on your individual income tax return or by filing a consumer use tax return. For more information, please visit your state's department of revenue website.
FASTER CABLES COLLECTS SALES TAX in states where we have physical presence (or nexus), including California, Colorado, Florida, and New York.
FASTER CABLES DOES NOT COLLECT SALES TAX in any state NOT listed above because Faster Cables is not required to collect sales or use tax in these states.
FOR OUR TAX-EXEMPT CUSTOMERS:
FASTER CABLES DOES NOT COLLECT SALES TAX if we have your exemption certificate on file.
Customer Support & Satisfaction
Faster Cables is committed to providing our customers with the very best customer service experience possible. Our knowledgeable, enthusiastic, and friendly staff is always ready to assist you in finding the right technology solution to fit your needs.
At Faster Cables every customer is our number one priority.
As technology continues to evolve and change Faster Cables will be here to guide your way and answer any questions you might have.
If at any time you are not satisfied or simply have a suggestion that would allow us to provide a better customer service experience, please let us know so that we may address any concerns that you may have. We always value your loyal patronage and feedback.
These Ordering Policies (the "Ordering Policies") constitute a binding legal contract between you and Faster Cables., a Tennessee Corporation ("Faster Cables Corp."), the owner and operator of the website located at www.fastercables.com (the "Site"). By ordering any merchandise via the Site, you signify your acceptance of these Ordering Policies, as may be amended or supplemented from time to time. Please print a copy of this agreement for your records.
At Faster Cables we take the issue of privacy and security on the internet very seriously.
Faster Cables puts forth every effort to ensure that all product information is up-to-date and factual in the interest of our customers. Unfortunately manufacturers may make changes to an item that includes but is not limited to new versions or revisions, color deviations, retail package alterations and other variations that could cause the information on our Web site to become outdated without our immediate knowledge. Faster Cables relies on the manufacturer to communicate these differences and is not responsible for changes or variations in product specifications and/or physical appearance. Optimal Display Resolution for fastercables.com is (1024 x 768).Colors, hues, shading, textures, and the clarity of images may vary from monitor to monitor depending on the calibration of the monitor and the graphics card being used.
Due to the ever-evolving world of electronics prices, products, and descriptions are subject to change without notice.
Contact us if you have questions
2250 Kearney Street
Denver, CO 80207
Orders received before 3:00 p.m. Mon - Fri are usually shipped the same day. Delivery of merchandise may take up to two weeks, depending on freight method selected and product availability. Your credit card will not be charged until the order ships.
Returns and Restocking
An Original Receipt is required for all Returns, Exchanges, and Warranty Services.
Returns and Exchanges are valid for 14 days from the Original Date of Purchase on qualified items.
A 15% Restocking Fee is charged on returned products.
Non-Returnable / Non-Refundable Items:
♦ Any Special Order Item
♦ Custom Cable Assemblies
♦ Items that are Missing Original Contents, or Retail Packaging
♦ Items that have been Altered, Defaced, Modified
♦ Pre-Cut Wire and Cable
Agents or Employees of Faster Cables are not authorized to modify or deviate from stated warranties/policies.
Return Authorization is required on all returns or exchanges, please feel free to contact our Customer Service Department to assist you in the event you wish to return or exchange an item.
Contact us if you have questions
2250 Kearney Street
Denver, CO 80207
Check/Credit Card/Net 30 and Refund Guidelines
All refunds on purchases made with credit cards will only be credited back to the same account as the original purchase was made on. In the event that the account has been closed we will need verification from the credit card provider to proceed.
Refunds on purchases made with checks require that the check be fully processed which may take up to four business days. After the check has been processed Faster Cables will issue a refund check matching the customer information on the original check.
Net 30 Terms:
Purchases made on accounts with Net 30 Terms will be credited to the original account only and applied to that invoice.
Disclaimer of Warranties
FASTER CABLES IS A DISTRIBUTOR ONLY. THE PRODUCTS MAY, HOWEVER, BE COVERED BY EACH MANUFACTURER'S WARRANTY, SERVICE, AND SUPPORT POLICY (IF PRESENT). FASTER CABLES ASSIGNS AND PASSES THROUGH TO THE CUSTOMER ANY WARRANTY OF THE MANUFACTURER, AND CUSTOMER ACKNOWLEDGES THAT IT SHALL HAVE RECOURSE ONLY UNDER SUCH WARRANTIES AND ONLY AS AGAINST THE MANUFACTURER OF THE PRODUCTS. FASTER CABLES MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT EXCEPT THOSE STATED IN THIS DOCUMENT. FASTER CABLES DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE.
FASTER CABLES. PUTS FORTH EVERY EFFORT TO ENSURE THAT ALL PRODUCT INFORMATION IS UP-TO-DATE AND FACTUAL IN THE INTEREST OF OUR CUSTOMERS. UNFORTUNATELY MANUFACTURERS MAY MAKE CHANGES TO AN ITEM THAT INCLUDES BUT IS NOT LIMITED TO NEW VERSIONS OR REVISIONS, COLOR DEVIATIONS, RETAIL PACKAGE ALTERATIONS AND OTHER VARIATIONS THAT COULD CAUSE THE INFORMATION ON OUR WEB SITE TO BECOME OUTDATED WITHOUT OUR IMMEDIATE KNOWLEDGE.
FASTER CABLES RELIES ON THE MANUFACTURER TO COMMUNICATE THESE DIFFERENCES AND IS NOT RESPONSIBLE FOR CHANGES OR VARIATIONS IN PRODUCT SPECIFICATIONS AND/OR PHYSICAL APPEARANCE. IN THE EVENT THAT THE MANUFACTURER FAILS TO ALERT US OF CHANGES, FASTER CABLES SHALL NOT BE HELD RESPONSIBLE FOR PRODUCT REVISION CHANGES OR VARIATIONS IN PRODUCT SPECIFICATIONS AND/OR PHYSICAL APPEARANCE MADE BY THE MANUFACTURER WITHOUT OUR KNOWLEDGE.
Waiver and Limitation of Liability
IN ALL CIRCUMSTANCES FASTER CABLES MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. FASTER CABLES SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. FASTER CABLES SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT FASTER CABLES. HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
You agree to defend, indemnify and hold completely harmless Faster Cables and its affiliates from and against any and all claims, damages, costs and expenses, including attorney’s fees, arising from or related to your use of the products purchased via Faster Cables.
Faster Cables may change these Ordering Policies at any time. Any change shall be effective immediately upon its posting on the Site. You agree that you will be bound by these Ordering Policies, however and whenever changed, whether you have actual or constructive notice of, and whether you have ordered, used or received products after, the changes.
If any provision of these Ordering Policies is deemed unlawful, void, voidable or unenforceable for any reason, then that provision shall be deemed severable from these Ordering Policies and shall not affect the validity or enforceability of any remaining provisions.
Governing Law and Venue
This Web site (excluding linked sites) is controlled by Faster Cables from its offices within the State of Tennessee, United States of America. The Site can be accessed from all 50 states, as well as from other countries around the world.
As each of these jurisdictions has laws and regulations that may differ from those of Tennessee, by accessing this Web site both you and Faster Cables agree that these Ordering Policies, the entire relationship between you and Faster Cables, all matters relating to use of this Site, and any litigation or other legal proceeding between you and Faster Cables (whether grounded in tort, contract, law or equity) shall be governed by and construed in accordance with the laws of the State of Texas, without giving effect to its choice of law rules.
In the case of a dispute, any lawsuit or other legal proceeding between the parties shall be brought only in the civil district courts of Davidson County, Tennessee.
You hereby irrevocably and unconditionally consent to the jurisdiction of any such courts and hereby irrevocably and unconditionally waive any defense of an inconvenient forum to the maintenance of any action or proceeding in any such court, any objection to venue with respect to any such action or proceeding, and any right of jurisdiction on account of the place of residence or domicile of any party thereto.
2250 Kearney Street
Denver, CO 80207